1. Introduction

Welcome to Bossz Clothing (“we”, “our”, or “us”). These Terms and Conditions govern your use of boszclothing.com (the “Website”) and all purchases made through it. By accessing our Website and making purchases, you agree to these terms in full.

Bossz Clothing specialises in premium casual menswear including jeans, knitwear, polo shirts, shirts, shorts, t-shirts, and trousers. Our products combine quality craftsmanship with contemporary style for the discerning modern gentleman.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Acceptable Use

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the Website’s operation
• Submit false or misleading information
• Use automated systems to extract data

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations in colour or fabric may occur due to monitor settings and manufacturing processes.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Hygiene Restrictions

Due to hygiene considerations, returns are not accepted for knitwear and polo shirts unless faulty. These items are exempt from our standard returns policy.

4. Orders and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to availability and our acceptance.

4.2 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors at any time.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

1. Standard Shipping (£12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
2. Free Shipping: Available on orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch

5.2 Delivery Areas

We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

5.3 Import Duties

Customers are responsible for any import duties, taxes, or customs fees in their country. These are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• The item is in original condition with tags attached
• Unworn, unwashed, and free from damage
• Includes original packaging where possible
• Proof of purchase is provided

6.2 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Complete the returns request form
3. Wait for approval and return instructions
4. Ship your return to: Bossz Clothing, 98 Castle St, Salisbury, GB SP8Q 6LL

6.3 Refunds

Refunds are processed within 5 business days after we receive and inspect your return. The refund will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

We are not liable for any damages resulting from product misuse or failure to follow care instructions.

8.2 Website Availability

We strive to maintain uninterrupted Website access but are not liable for temporary unavailability due to technical issues beyond our control.

8.3 Maximum Liability

Our maximum liability to you for any claim related to these Terms or your use of the Website shall not exceed the amount you paid for the relevant products.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. The current version will always be posted on our Website. Continued use after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions about these Terms:

Bossz Clothing
98 Castle St, Salisbury, GB SP8Q 6LL
Email: [email protected]